HOW TO PURCHASE: TRADE CUSTOMERS
Welcome to Moore-Merkowitz Tile.
We invite design professionals, architects and contractors to register as a trade customer.
TRADE PROGRAM REGISTRATION
To apply for our trade program, please complete our online trade registration form. Proof of an active business is required. All trade program benefits and information on how to purchase will be provided via email upon approval of your trade application.
ABOUT OUR TILE
All Moore-Merkowitz tiles are custom made-to-order in our production studio in Alfred Station, NY.
We offer three categories of tile to help you create a complete installation:
Decorative tile in 15 distinct series comprised of more than 230 designs in 150 colors
Field tile from both the Field by M-M Series and Curated Field Series, a collection of American-made field tiles which are ordered and shipped separately.
LEAD TIMES
All Moore-Merkowitz tiles are made-to-order, with lead times approximately 6-12 weeks, depending on order size and current production schedule. Contact Us for current lead times.
TILE CALCULATIONS
Square foot and linear foot calculations of all tiles made by Moore-Merkowitz are based upon a 3/16” grout line included in the calculation. We recommend that you order 5% to 10% extra to use for cuts and potential future needs.
SHIPPING METHODS
Orders are shipped UPS Ground or LTL freight on pallets. We can ship either with our freight carrier or your preferred freight carrier. Please review our shipping terms for more specific information. We will email tracking information when your order ships.
DELIVERY
Inspect all tile upon receipt. We allow 72 hours from delivery to report any damage. Please review our terms for more details.
HANDMADE TILE
Due to the nature of the raw materials and the production methods used for handmade ceramic art tile, some variation in size, color and surface from batch to batch is not only expected but enhances the beauty of the tile and the finished installation. The finished tile order can vary from the approved color sample. Crazing, which is the development of small surface cracks in the glaze, may occur and is not considered a defect. All tile designs are the copyrighted works of Moore-Merkowitz Tile, Ltd. and/or Susan Moore and Neil Merkowitz. All rights reserved.
CONTACT US
Need help with something you don’t see here? Feel free to contact us or call (607) 587-9052.